Data Deletion

How to remove connected ad accounts, a workspace, your account and your organization from Beksa, and exactly what gets deleted.

Effective: 5 September 2026

1Disconnect an ad account

Ad accounts → press “Disconnect” on the connection. Access tokens are deleted immediately; mirrored campaigns, ad groups and ads of that connection are deleted within 30 days. Creatives and rules you created stay in the workspace.

You can also revoke access on the platform side: Meta — Business Manager → Settings → Business Integrations (or Facebook → Settings → Business Integrations); Google — myaccount.google.com → Security → Third-party apps with account access; TikTok — Business Center → Partners; Yandex — id.yandex.ru → Applications. After revocation the service stops receiving data and the connection is marked revoked.

2Delete a workspace

Workspace settings → “Delete workspace” (available to organization administrators). Offers, dimensions, naming rules, templates, creatives and the publishing history of that workspace are deleted immediately. Ad account connections belong to the organization and remain.

3Delete an account or an organization

Email support@beksa.app from the address linked to your account and say what to delete: your account only, or the whole organization (only its owner may request this). We confirm the request by reply and complete the deletion within 30 days.

  • Account: name, email, password, sessions; your memberships in organizations. Audit log entries are kept without your name (de-identified).
  • Organization: all workspaces with their contents, ad account connections and tokens, members and invitations, the audit log.
  • Backups are purged within 30 days after deletion.

An in-app account deletion button is coming in an upcoming update; until then deletion is performed by email request.

4What happens in the advertising platforms

We delete nothing in your ad accounts when data is deleted from Beksa: campaigns, ads and creatives published through the service remain in the platform as yours. You can delete or archive them in the platform's interface, or through the service before disconnecting.

5For Facebook and Instagram users

If you authorized Beksa through Facebook Login, you can remove the app at Facebook → Settings & privacy → Settings → Business Integrations → Beksa → Remove. To delete the data the service received, additionally send a request to support@beksa.app — we complete it within 30 days and confirm by email.

6Contact

support@beksa.app — questions and deletion requests. Details on data processing are in the Privacy Policy.

Legal details

Sole proprietor “Beksa”
Republic of Kazakhstan · registered 25 July 2026